Start Date: 18 September 2025 11:30 am
End Date: 18 September 2025 1:30 pm
Location: Marriss House Library, UCB
Are you struggling to find sources for your assignments? Don’t know where to start with your research? Come speak to a librarian.
Members of the Library Learning and Teaching Team will be on hand to answer your burning library and research questions. No need to book. Just drop-in and see us!
Start Date: 1 September 2025 11:30 am
End Date: 1 September 2025 1:30 pm
Location: Marriss House Library, UCB
Are you struggling to find sources for your assignments? Don’t know where to start with your research? Come speak to a librarian.
Members of the Library Learning and Teaching Team will be on hand to answer your burning library and research questions. No need to book. Just drop-in and see us!
Are you struggling to find sources for your assignments? Don’t know where to start with your research? Come speak to a librarian.
Members of the Library Learning and Teaching Team will be on hand throughtout September to answer your burning library and research questions. No need to book. Just drop-in and see us!
| Date | Time | Location |
| Monday 1 September | 11.30am-1.30pm | Marriss House Library, UCB |
| Thursday 4 September | 2pm-4pm | Remond 003, UCW |
| Tuesday 9 September | 11.30am-1.30pm | Queen’s Park Library |
| Tuesday 9 September | 11.30am-1.30pm | Seaborne, Exton Park |
| Thursday 11 September | 11.30am-1.30pm | Wheeler Library |
| Thursday 11 September | 2pm-4pm | Remond 003, UCW |
| Thursday 18 September | 11.30am-1.30pm | Marriss House Library, UCB |
| Thursday 18 September | 2pm-4pm | Remond 003, UCW |
| Tuesday 23 September | 11.30am-1.30pm | Queen’s Park Library |
| Tuesday 23 September | 11.30am-1.30pm | Seaborne, Exton Park |
| Thursday 25 September | 11.30am-1.30pm | Wheeler Library |
| Thursday 25 September | 2pm-4pm | Remond 003, UCW |
Getting ready to visit one of our sites for the first time?
Let’s look at your transport options for getting to and from our sites.
📍 Chester:
Travelling by train
Chester has high-quality public transport links within the city and the region beyond, making it really easy to commute. Chester is home to one of the busiest train stations in the North West, with convenient links to North Wales, Merseyside, Warrington and even further afield! Many of our students may also be eligible for a railcard, so make sure you don’t miss out on reduced prices! Check out this handy guide from our Sustainability team on how to navigate your way from the train station to Exton Park.
Travelling by bus
Chester Bus Station is also a 15-minute walk from Exton Park – and many single journeys on most buses are now capped at £3. Plan your journey here.
Park & Ride
Hop on Chester’s regular Park & Ride service from either Chester Zoo, Broughton Heath Park or Wrexham Road Park. Offering affordable day tickets for solo travellers (£2.50), or the chance for groups of up to 5 to travel together at a reasonable price (£5) – there are a range of tickets our students can access.
Cycling
Experienced at cycling but Chester’s a new area to you? Keen to start cycling but not sure where to start? Chester’s a cycle-friendly city with lots of support for those who would like to give it a go!
We have cycle storage facilities and changing rooms at all our sites and information on off-road and quieter routes between sites. The Chester Cycle Campaign offer a buddy scheme to help identify routes and gain confidence in cycling in and around Chester. Join the Chester Cycle Buddy scheme and discover your route to campus.
Bren Bikes are also a fantastic organisation who offer affordable bikes for our students.
Parking
Given how accessible our Chester sites are by public transport, only students who meet the specified criteria; students with disabilities and those who have the furthest to travel are prioritised to apply for a parking permit. However, students can also use the Park and Ride services if needing to commute by car.
Students in university accommodation are not entitled to apply for a University Parking Permit. For more information/details please email parking@chester.ac.uk.
📍 Warrington:
Travelling by train
Warrington has two train stations which are both within walking distance of the University Centre (6-10 minutes). Check out this handy guide from our Sustainability team for how to navigate from Warrington Central to Remond House.
If you’re aged between 16 and 25 or are a mature student enrolled in full-time study, you may be eligible for a railcard. A minimum fare of £12 applies for journeys before 10am on weekdays (excluding Advance Fares).
Travelling by bus
Warrington bus station is also within walking distance of the University Centre (6-10 minutes).Discounted travel is also available on certain bus services operated by Warrington Own buses and Northern Rail train services.
Warrington’s ‘Better by Bus’ scheme also offers £1 single tickets for those between 16-22 years.
Cycling
Warrington Cycle Hub is a short walk from Remond House and Time Square and offers regular workshops, buddy schemes and deals for our students to access. They also have secure storage facilities and can provide maintenance for bikes when needed. You can access their cycle map of Warrington and its surrounding areas and find more information on their website.
Parking
Parking is not available for students at University Centre Warrington.
📍 Birkenhead:
Travelling by train
Hamilton Square train station is a five-minute walk away from UCB. Check out this guide from our Sustainability team on how to navigate your way from Hamilton Square to UCB.
If you’re aged between 16 and 25 or are a mature student enrolled in full-time study, you may be eligible for a railcard. A minimum fare of £12 applies for journeys before 10am on weekdays (excluding Advance Fares).
Travelling by bus
Several Arriva buses stop within walking distance of UCB. Adult single bus tickets now cost no more than £3 in the Liverpool City Region. Stagecoach also offer student passes for travel across Merseyside and Chester.
Cycling
We have cycle storage facilities and changing rooms at UCB. Wirral Council’s website has lots of information on cycling in the Wirral, including the best routes to take.
Parking
Parking is not available for students at UCB.
We can’t wait to welcome you to the University of Chester this Autumn.
Join our Pre-Arrival Welcome and Orientation Sessions to learn more about university life, feel prepared for your arrival, and start your University of Chester journey with confidence. These free online events are designed especially for new undergraduate and postgraduate students.
You’ll get to know the University, explore the wide range of support available, and find out what to expect in your first few weeks. Each session also gives you the chance to connect with staff and other students, ask questions, and discover how to make the most of your time at Chester.
All sessions are free and take place online.
View our Pre-Arrival events here.
Looking for in-person Welcome events for when you arrive? You can find all our Welcome events here.
Whether you’re a brand-new or returning student, it’s normal to experience lots of feelings and emotions in the first couple of weeks.
With that in mind; we just wanted to remind you to be mindful of your own behaviour and be respectful of the feelings of your new friends/classmates:
It’s easy to get swept up on nights out or with the thrill of Welcome Week and feel pressured to do things you wouldn’t normally do. It’s OK to step back and think about whether it’s something you really want to do before saying yes.
Not everyone wants to drink lots of alcohol or stay up until 3am every night. Be respectful of other students’ decisions and wishes – they may be in recovery from an addiction, dealing with a range of issues, or just want a completely different university experience to the one you want.
With the excitement of Welcome Week, it can be tempting to flash the cash especially when you’ve just received your first student loan instalment but remember – your student loan needs to last you until Christmas so think twice before you make any big, unnecessary purchases. The University can provide financial support in certain situations, but your bank statements will be carefully reviewed before a decision is made, so some of your initial purchases might come back to haunt you.
Becoming a victim of crime is never your fault. When you’re in an exciting new city and out with your new friends, your security is probably the last thing on your mind but it’s important to stay safe.
If you feel like you’ve had too much to drink and you’re not in control, stop and go home.
Be cautious of scams and don’t carry large amounts of cash around which could cause you to become a target of crime.
Living away from one of our sites or getting ready to move into a house in the local community?
Having good relationships with your neighbours can make a big difference to your university experience.
Check out our Dos and Don’ts for living in the local community:
Check out our handy guide below for more tips for living off campus.
Please ensure you wear your lanyard which displays your student ID at all times when you are on any of our sites. This helps us to keep our students, staff and sites safe and secure.
Our sites are covered by CCTV which is monitored for everyone’s safety.
If you or someone else is in need of emergency services (fire, police or ambulance) help while on campus please call 999
Please then alert the Security Team (details below) so that they can offer you and the services support.
The Exton Park security team work on a rota basis to provide a 24/7 service, 365 days of the year. This means they can provide a safe and secure environment at our sites for students, staff and visitors alike.
The Security team are your first port of call for help and emergency support contact outside of the normal University opening hours (9am-5.30pm).
Our Security team:
Exton Park:
Call: 01244 511541
At Exton Park, our Security team are located at the main entrance to the site (off Parkgate Road).
University Centre Warrington:
Call 07584182856 (Time Square) or 07584182738 (Remond House)
Security & Welcome Officers are based in the vicinity of the main entrances at both Time Square and Remond House during opening hours.
Other sites: Our other sites are supported by dedicated Security & Welcome Officers based at each site during each sites, core hours, supported also by site facilities staff.
They may be contacted via Reception on the following numbers:
The Hollie Guard app has many useful features, including:
Alert
Pressing the alert button sets off an alert and activates your phone’s camera, sending a message and recording to your emergency contacts.
Meeting Timer
If you feel like you’re entering a potentially dangerous situation, you can set a timer. The timer will countdown until you deactivate it. If you don’t deactivate it, it will raise an alert.
Journey
You can set a start and end point for your journey. The app will then monitor your journey and alert your contacts when you arrive or if you raise an alarm.
Download the app now:
If you or someone you know has experienced or witnessed unacceptable behaviour such as harassment, discrimination, sexual assault, abuse, bullying or hate crime you can report it via our Report a Concern service.
All students, staff, visitors and employers can report using this tool. You can report an incident wherever it has occurred, for example off site, during a placement and in the workplace.
You can also email: report@chester.ac.uk.
Wheeler offers specialist vocational courses with excellent facilities for health and medicine and delivers law and policing courses right in the heart of Chester’s ‘legal quarter’.
As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.
We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.
Our Catering team prides itself on providing meals that are affordable and nutritious for our customers. We serve delicious pastries and a hot breakfast or join us for lunch where we offer traditional hot meals, international cuisine, quick snacks like dirty fries, healthy nutritious options and our fresh salad bar. We also offer fresh cakes and a selection of light bites and grab-and-go options.
The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.
Located on the ground floor of the Wheeler building next to the River Dee in Chester, the Wheeler Library is one of several University of Chester libraries you can use. The library is by the front entrance to the building, next to Reception.
The Faculty of Health, Medicine and Society and School of Law and Social Justice are based in the Wheeler Building. The resources stocked here support these courses.
The library has a range of different study spaces to suit your needs. This includes quiet and individual study spaces, group study spaces, and desks with and without computers. Other facilities available:
We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.
You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.
You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk
Find out more about our drop-in and bookable study spaces.
Help and Support
The Connect Hub is a faculty-based service to help you navigate student life.
Based on the ground floor, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.
Student Services
The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).
To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.
We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.
Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.
To access Student Services, you can:
Our Student Assistance Programme is extra support available to all students, alongside what the university already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.
If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop.
Academic Skills (ASk)
Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.
Chaplaincy
Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.
Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk
In the Community Hub at Exton Park we run all sorts of weekly activities and events including an Art Zone, Craft Sessions, a Wellbeing Garden led by students, and lots of food events as well. You can pop into the Hub Monday – Thursday 9.30am – 4.30pm. Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week.
At Wheeler the Muslim Prayer Rooms are on the third floor in room CRV321, with separate male/female wash rooms and prayer rooms. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here.
CSU
The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.
We are physically located at Exton Park- but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.
So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:
University Centre Birkenhead is our dedicated health and nursing education facility based at Marriss House, only a short commute from the city of Liverpool.
As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.
We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.
Come and join us at the Coffee Shop, relax with beautiful views overlooking Liverpool Bay. We serve Starbucks coffee as well as freshly made hot and cold sandwiches and confectionary. We also serve hot baked potatoes and our delicious soup of the day.
Student Common Room, HMA603
As part of University Centre Birkenhead, the Marriss House Library provides specialist resources to support our health students and is just one of the many site libraries you will have access to as a University of Chester student.
The Marriss House Library is more than just books. We also have a range of study spaces and facilities available to support you. Printers, PCs and laptops are available to use or study tables are accessible if you prefer to work with pen and paper or bring in your own device and connect to our University WI-FI.
We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.
You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.
You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk
Find out more about our drop-in and bookable study spaces.
Our Active Zone provides a space for you to be active and is completely free.
The Connect Hub is a faculty-based service to help you navigate student life.
Based on the second floor, the Connect team will help answer any enquiry you might have, signposting where necessary and triaging for more comprehensive support.
Student Services
The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).
To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.
We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.
Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.
To access Student Services, you can:
Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.
Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.
Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building a Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.
Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. You can also Follow us on Instagram to find out more about Chaplaincy and keep up to date with our events and activities.
At UCB the Muslim Prayer Room, with washing facilities, is on the ground floor in room HMA 014. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here.
The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.
We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.
So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:
