Start Date: 15 July 2026 8:00 pm
End Date: 15 July 2026 10:30 pm
Location: The Forum (Outside School of Education), Exton Park
Join us at Exton Park to cheer on England in the World Cup Semi-Final:
We’ll be screening England’s game against Argentina on the big screen located on the School of Education.
Thank you to all students who took the time to complete one of our Student Voice surveys this academic year. We really appreciate you taking the time to share your feedback.
Check out the some of the updates our Student Services teams are making in response to your Student Voice:
Our Actions:
We’re continuously looking for additional ways to increase promotion of our Mental Health and Wellbeing services for all students. In addition to our usual promotion methods (newsletters, UoC app, digital screens), for the next academic year we’re looking to promote these services via additional channels, including:
We’ll also soon be opening our new Student Services Hub in Binks at Exton Park. This new Hub will provide a central drop-in space for you to get more info or one-to-one on the day support.
Our Actions:
We agree about the importance of trauma-informed and inclusive student support. The Wellbeing and Mental Health team is delivering training in this area to Safeguarding Co-ordinators and rolling out training across all of Student Services.
Our Actions:
We recognise the importance of clear communication and understand that clear signposting can help ensure students know where to seek support when needed. Our aim is to always ensure information is easy to understand and the support available to students is clearly highlighted. This year, student feedback has helped us to streamline our marketing and promotional material to ensure it’s simple, specific and easy to understand.
Our Actions:
We’re currently developing an enhanced range of resources and support for commuting students, building on our existing provision and the specialist support available through Student Services. This includes the development of new resources to better support students travelling longer distances to campus, and guidance materials for staff to help them identify and respond to the needs of commuting students. These developments aim to strengthen the overall experience, accessibility, and sense of belonging for students who commute to the University.
This year, the University has also invested in additional study spaces for students to use before, in between or after lectures which will benefit commuting students. These include the new Study Space in Binks and extending our PG study space in Seaborne for final year UG use.
When creating the timetables for the next academic year, we will aim to limit the gaps between lectures and where possible, avoid just scheduling in one lecture per day.
Our Actions:
We already have a central Student Services helpdesk in place which is available:
Opening hours:
Feedback about this centralised approach has been positive this year and is something we will continue to offer for the next academic year.
For the 2026/27 academic year, we’ll also have a new Student Services Hub in the Binks, Exton Park. This new Hub will have lots of useful information about the support we offer at the University and give you the option to speak to the team in person if you have any questions.
Our Actions:
Supporting the integration and overall experience of international students remains one of our key priorities. In response to this feedback, including ISB results, a review of the current orientation and induction offer is currently underway. This includes a review of communications (such as the International Student Handbook) with a focus on providing clearer, more accessible information on opportunities for students to meet one another and build friendships. The review is focused on identifying what is working well and where further enhancements can be made, with the aim of strengthening connection, engagement, and community-building further in the next academic year.
Our Actions:
We’ll continue to work collaboratively with key contacts across all sites and across relevant departments during the planning of student activity programmes to ensure that, wherever possible, activities are accessible and scheduled at suitable times for students at all sites.
Our Actions:
In addition to having all student events visible on Portal and in the UoC app, student events will also be advertised on the main university website from the next academic year, helping to improve visibility. Individual events along with a link to all event listings will continue to be included in the Student Shout Out newsletter which gets sent to all students once a week, and across Student Shout Out’s social media pages.
Our Actions:
We already have the Your Money Hub which is a central service which all students can access to discuss their financial situation. Our team of Student Money Advisers work with our students to understand their situation, create a plan to help them move forward and offer a number of interventions to support students during periods of hardship. All students can access the Your Money Hub by contacting our Student Services Helpdesk – studentservices@chester.ac.uk
Our Actions:
We will continue to regularly update our Your Money Portal page with lots of useful information to help our students manage their money at university. This does include information on student discounts, budgeting skills and everyday savings. We’re always looking for ways to provide more useful information and will take this suggestion into account.
Our Actions:
Throughout this academic year, we have run a number of events specifically for disabled students, such as Disabled Students’ Allowance sessions, along with events with other teams across the University, including Chaplaincy, CSU and Sport and Active Lifestyle. For the next academic year, we will continue to run specialist sessions and increase our provision if possible.
Our Actions:
The Disability & Inclusion have been working with the Centre for Academic Innovation and Development around the ‘Educational Recording Policy’ voicing Disabled students’ needs and inclusivity with this space. We hope to have an update on this topic soon.
Our Actions:
We always encourage students to engage with the support process ahead of joining the University through things like applicant emails, Open Days and Applicant Days. We will continue to ensure this messaging is included in any pre-arrival communications.
Our Actions:
Through out summer Estates work, we are creating a new accessible changing room and new bathrooms in Seaborne Library. These should be open in time for the new academic year.
As our sites get quieter over the summer months, many of our Catering outlets will either be running on reduced hours or will be closed altogether:
University shop
Dining Rooms
Binks
Westminster
Seaborne Library
Over summer, the catering outlet at Wheeler will switch to a coffee shop provision serving sandwiches, drinks and snacks:
Over summer, the catering outlet at Queen’s Park will switch to a coffee shop provision serving sandwiches, drinks and snacks:
The catering outlet at Creative Campus, Kingsway has now switched to a coffee shop provision serving sandwiches, drinks and snacks:
Over the next few months, we’ll be making some key improvements to Seaborne Library at Exton Park and Wheeler Library.
Unfortunately, due to the nature of the works, this means Seaborne Library will be much noisier than usual and Wheeler Library will be completely unaccessible at times. But don’t worry – we’ve got lots of alternative quiet spaces across our sites for you to study in:
We have a number of bookable spaces across all sites. You can check availability and book these study spaces via Spaces.
Details about this service are as follows:
We apologise for any inconvenience and thank you for your patience and understanding.
Start Date: 17 June 2026 1:00 pm
End Date: 17 June 2026 3:00 pm
Location: Astro pitches, Exton Park
Football Drop-In
Join us for a friendly football drop-in – this is a great chance to play some football, meet other students and connect. All welcome – no sign-up needed.
Continuing your studies next year? If your loan is paid by Student Finance England, you need to reapply for your funding by Friday 19th June 2026.
You can still apply after this date, but your funding might not be ready in time for the start of the academic year.
Reapplying is quick. Just log in to your account, check your details are correct, agree to the terms and conditions, and click submit. Make sure you tell them about any changes in your circumstances, as it could affect how much you’re entitled to.
If your funding comes from another finance organisation, you can find your deadlines and account links below:
Throughout summer, we’re carrying out some key improvement works across Seaborne Library at Exton Park and the Wheeler Library.
We appreciate your patience while these improvements take place and look forward to welcoming you into enhanced library spaces soon.
We know lots of you have end of year exams or final assessment deadlines in the next few weeks, so just wanted to remind you that our teams are ready and waiting to support you. Click on the links below to find out more.
From finding the correct physical and electronic resources to upskilling workshops, our Libraries team offer a range of training services and opportunities for all students.
They provide a rolling programme of Library Skills webinars throughout the year and also have a number of other training opportunities available including:
If you can’t find the resources that you need for your studies through Library Search, the team can also help you to obtain material using the On Demand service. You can request journal articles, book chapters and books here.
The Academic Skills Team is here to support you in developing key academic skills, from enhancing your writing to building confidence in analysing statistical data. Alongside a wide range of online resources designed in collaboration with students, they provide a range of skills-focused sessions and events, bespoke ASk Together sessions for groups of friends and classmates, an email feedback service, and 1-2-1 appointments (both face-to-face and online).
Please go to ASk’s Moodle pages Academic Skills and Maths & Statistics to explore their resources (including their podcast The Skills Pod) and to see available appointments. Looking for exam and revision advice? You can find it here.
Email ASk@chester.ac.uk for help and support.
Print Services are situated on the ground floor of Seaborne Library at Exton Park and can help with a range of printing requirements.
The staff can offer advice on any print job, provide quotes and give information about turnaround times.
Services:
Contact:
Opening hours:
How do I order?
Ordering is easy, you can either call (ext. 3460) with your request or send an e-mail to print@chester.ac.uk . They accept work in either hard copy, or as a PDF file or sent by e-mail.
If you want to check your work before the final run or make last minute alterations, the team is happy to offer a proofing service free of charge.
How long does a job take?
The standard turnaround time is 5-10 working days. However, please let the team know when placing the order if you need a very quick turnaround time and they will do everything possible to achieve this.
Having issues with your laptop or a piece of software? Our LIS team can help – submit a ticket to our LIS Helpdesk or head to one of our Library Helpdesks. If you’re based at Exton Park, head to IT Services by the LIS Helpdesk in Seaborne Library to get one-to-one support in person. Click here to view Helpdesk opening times.
The Wellbeing and Mental Health team are here for you throughout your studies. They can provide help and support on any issue which may be impacting on your studies, including worries about upcoming exams or assessment deadlines. One-to-one appointments can take place over telephone, MS Teams, or in person at some sites.
To find out more, or ask about booking an appointment, please email our Student Services Helpdesk at studentservices@chester.ac.uk or call 01244 511550. Opening hours are Monday to Thursday 9am to 5pm, Friday 9am to 4pm.
Student Assistance Programme
Our Student Assistance Programme (SAP) offers additional support alongside our university services. It provides you with immediate advice and practical guidance 24 hours a day, 365 days a year.
Sometimes, simply talking through your issues with someone, in the moment, can be a great relief. Call the 24/7 helpline for free: 0800 028 3766 to talk through any problem. Support includes counselling, exploring mental health concerns and also the option to obtain guidance on personal, financial and legal matters.
If English isn’t your first language, SAP also provides a language line which connects you to an interpreter so you can chat in your preferred language.
Wisdom app
Anxious about talking on the phone? You can access support via Live Chat on the Wisdom app.
Free for all students, the Wisdom app provides a Live Chat feature so you can receive virtual support when a Counsellor is online and available.
On the app you’ll also find lots of useful wellbeing and mental health features, including:
Download it from your app store (App Store, Play Store) and enter the code MHA 146072 to get started.
All of this support is available free of charge to all students at the University.
We know university life can be stressful, particularly in the run up to exams and assigment deadlines – that’s why we run free weekly fitness classes and activeCHESTER sessions. Open to all, these sessions are a great way to get fit and ease the stress of university life.
View the timetable and book here.
Our multi-faith Chaplaincy team is here to support all students and staff, and are available to offer a listening ear. Chaplains offer pastoral, spiritual and religious care and advice, whatever your religion or beliefs may be, and are always ready to help you. The Chaplaincy team is based at Exton Park, but work with students across all University sites, and can chat to you in-person or online via Teams. They also have a wider team of Associate Chaplains from various religious communities. You can contact them via chaplaincy@chester.ac.uk
Opening hours:
Chaplaincy’s normal working hours are Monday – Friday 9am – 5pm
Chaplaincy’s Community Hub on Exton Park is a drop-in space for students and is open Monday – Thursday 9.30 – 4.30pm
Moving out of your student accommodation and feeling a bit stressed?
It’s completely normal to feel unsettled and overwhelmed because it’s a big transition, but it’s something people do every day and it’s something that can be made easier and less stressful with a bit of forward thinking.
Leaving everything to the last minute is only going to add to an already stressful situation.
Try and plan ahead as much as you can. Make a list of what you need to do – and try and tackle at least one job a day on the run up to move out day.
Key tasks include completing deep cleans on communal areas like bathrooms, ovens and fridges and making gardens/yards tidy and free of rubbish.
Consider how you’re going to move your items between your current accommodation and your next accommodation or your accommodation and your car. Whatever you use, remember to take any trolleys with you or return them to help keep our local communities clean and tidy.
When you move out of any house, there’s lots of people you need to inform. These include:
Don’t forget to also change the default delivery address on your apps so you don’t end up accidentally ordering something to your old address.
Sort through your room and donate any items which you no longer want which are in good condition to the British Heart Foundation. Just drop your unwanted items to the BHF bins you can find in and around our sites or drop them into our Chaplaincy team at Exton Park for their “Pass it On” campaign.
You can also drop off any non-perishable food at CSU or Grosvenor Reception and we’ll donate them to a local food bank.
Check the inventory you received before you moved in to check for any damage that was already listed. Try and arrange an inspection with your landlord/letting agent a few weeks before you move out so you can identify any work/improvements which need to be completed before you leave to ensure you get your deposit back.
Before you leave, take lots of photos so you have proof of the condition you left your house/room in.
If you are feeling overwhelmed, help is always available. All students have access to our 24/7 Student Assistance Programme.
Call our free 24/7 Student Assistance Programme (SAP) on 0800 0283766 to receive unlimited support on a range of concerns, including in-the-moment crisis support. Through SAP you can also receive six sessions of counselling from a therapist, plus advice on a range of topics including legal, housing, financial, relationship or medical information from qualified advisers.
If English isn’t your first language, SAP also provides a language line which connects you to an interpreter so you can chat in your preferred language.
Anxious about talking on the phone? You can access support via Live Chat on the Wisdom app. Free for all students, the Wisdom app provides a Live Chat feature so you can receive virtual support when a Counsellor is online and available.
On the app you’ll also find lots of useful wellbeing and mental health features, including:
Download it from your app store (App Store, Play Store) and enter the code MHA 146072 to get started.
Start Date: 24 July 2026 9:30 am
End Date: 24 July 2026 11:30 am
Location: Community Hub, Exton Park
A hands‑on bread-making session at a Chester-based micro-bakery, a short walk away from the Exton Park campus, where participants learn to make bread or practise their bread-making skills.
Dates of sessions: Fridays 5th, 12th, 19th, 26th June and 3rd, 10th, 17th, 24th July.
9.45am – 11.30am.
Meet at 9.30am at Community Hub & Chaplaincy to walk together.
Spaces limited to 5 students per session and please only book in for one session. Booking essential – email chaplaincy@chester.ac.uk stating which date you prefer.
