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Get to know UoC: University Centre Birkenhead

University Centre Birkenhead is our dedicated health and nursing education facility based at Marriss House, only a short commute from the city of Liverpool.   

Site opening times 

  • 7.30am-6pm, Monday-Thursday, 7.30am-5pm Friday 
  • Closed weekends 

Security 

Building codes  

  • HMA: Marriss House 

Marriss House map 

What divisions study here? 

  • Faculty of Health, Medicine and Society – Pre-Registration Nursing, including Foundation Year 
  • Non-medical prescribing 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Coffee shop 
  • Floor 6 
  • Open: 8.30am-3.30pm 

Come and join us at the Coffee Shop, relax with beautiful views overlooking Liverpool Bay. We serve Starbucks coffee as well as freshly made hot and cold sandwiches and confectionary. We also serve hot baked potatoes and our delicious soup of the day. 

Student Common Room, HMA603 

Where to study 

  • Library
  • Ground floor 
  • Staffed hours: 9am-5pm Monday-Thursday, 9am-4pm Friday 
     

As part of University Centre Birkenhead, the Marriss House Library provides specialist resources to support our health students and is just one of the many site libraries you will have access to as a University of Chester student.  

The Marriss House Library is more than just books. We also have a range of study spaces and facilities available to support you. Printers, PCs and laptops are available to use or study tables are accessible if you prefer to work with pen and paper or bring in your own device and connect to our University WI-FI.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.   

Sports Facilities 

  • Active Zone, HMA009  
  • Open during building opening hours 

Our Active Zone provides a space for you to be active and is completely free. 

Help and Support 

  • Connect Hub
  • HMA211 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the second floor, the Connect team will help answer any enquiry you might have, signposting where necessary and triaging for more comprehensive support.   

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

Academic Skills (ASk) 

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.

Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building a Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.   

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. You can also Follow us on Instagram to find out more about Chaplaincy and keep up to date with our events and activities. 

At UCB the Muslim Prayer Room, with washing facilities, is on the ground floor in room HMA 014. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Get to know UoC: Creative Campus, Kingsway

Creative Campus, Kingsway is home to some outstanding art, design and performance-based facilities for the School for the Creative Industries.  

Site opening times 

  • Building: 8am-9.30pm Monday-Thursday 
  • 8am-7.30pm, Friday 
  • 8am-10pm, Saturday and Sunday 

Security 

Building codes  

  • CKW: Creative Campus, Kingsway 

Creative Campus, Kingsway map 

What divisions study here? 

  • Art, Design and Innovation 
  • Communication, Screen and Performance  

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Wild
  • CKW061 
  • Open 8am-4pm 

The relaxed catering outlet at Creative Campus Kingsway features students’ visual artwork so you can enjoy a break in our stylish surroundings with cafeteria seating and comfy sofas.   

Our Catering team prides itself on providing meals that are affordable and nutritious for our customers. In the morning you can grab a delicious pastry and a hot breakfast or join us for lunch where we offer traditional hot meals, international cuisine, healthy nutritious options and value meals. We also offer fresh cakes and a selection of light bites and grab-and-go options.   

The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.   

  • Student Common Room, CKW062 

With microwaves, sinks, sofas and kettles, our Student Common Room is the perfect place to hang out with friends or eat your lunch.   

Where to study 

  • Learning Resources Centre, CKW030
  • Open: 8am-9.30pm Monday-Thursday, 8am-7.30pm Friday 
  • Staffed helpdesk: 9am-5pm Monday-Thursday, 9am-4pm Friday 
  • 8am-10pm Saturday and Sunday 
  • (The helpdesk is not staffed at the weekend) 
     

The Learning Resources Centre at Creative Campus, Kingsway is a library which holds book collections for the School for the Creative Industries.  

Students also have access to a wealth of virtual resources including: Naxos Music Library, Rock’s Backpages, Digital Theatre Plus, journal databases JSTOR and Project MUSE and many ebooks and journals. 

The Learning Resources Centre has a computer and study area which includes social learning and quiet study spaces.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer.  These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.   

Sports Facilities 

  • Outdoor grass pitches 

Help and Support 

  • Connect Hub
  • CKW122 
  • Open: 9am-4pm, Monday-Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the first floor in the library, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop at Exton Park.    

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk  Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week. 

A Chaplaincy Quiet Room is currently under development for Creative Campus, Kingsway campus that will include facilities for Muslim Prayers. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here.  

CSU

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Register for a GP and ensure your vaccinations are up to date

Whether you’re a new or existing student, it’s really important to look after your health whilst you’re at the University.

Due to lots of students being in one space, infectious diseases can spread easily at university so it’s important to ensure you’re signed up to a local GP and up to date with your vaccinations to minimise your risks:

✳️ Registering with a local GP early in the year will make it much easier to get an appointment when you’re at university. Find a local GP.

✳️ The Measles, Mumps, Rubella (MMR) vaccine is available for free to any student who has not yet received two doses. If you’re not sure whether you’re up to date, you can contact your GP practice to confirm. If you haven’t had two MMR doses, please arrange a free catch-up vaccination as soon as possible.

Measles and Mumps are both viral illnesses which can, in rare cases, lead to serious complications.

✳️ The MenACWY vaccine protects against meningococcal disease that can cause meningitis (dangerous swelling of the lining around the brain and spinal column) and septicaemia (blood poisoning) which can both trigger sepsis.

Both of these diseases can be fatal or cause life-changing disabilities. The MenACWY vaccine is the best form of protection against these deadly diseases and is available to anyone under the age of 25.

Unfortunately, the MenACWY vaccine does not protect against all forms of meningococcal disease, like MenB, so it’s important to know the signs and symptoms and act quickly if you suspect you or someone you know may be suffering from meningitis

Graphic showing the signs and symptoms of Meningitis

✳️ Tuberculosis (TB) is a disease which is spread through the air when a person who has TB coughs, sings, laughs, or sneezes. Check out the common symptoms:

Symptoms of TB

Although infectious, TB is curable – so please visit your GP if you have any concerns.

Posted in WelcomeTagged

How to: Understand your timetable

You can access your timetable on the Timetable tile on the UoC app or via Portal.

On your timetable you’ll see lots of info for each session, including the type of activity and location.

You can find more info about your session type here.

In terms of room location, the first part relates to the building, floor and room number. For example CBK107 is Room 107 (floor 1), Binks Building (BK) in Chester (C). All Chester locations start with C, all UCW rooms start with W etc.

Check out the key to building codes below:

CREATIVE CAMPUS, KINGSWAY

CKW: CREATIVE CAMPUS, KINGSWAY

EXTON PARK

CBA: BACHE HALL
CBB: BEST BUILDING
CBE: ANNA SUTTON BUILDING
CBK: BINKS BUILDING
CCL: CLOISTERS
CCR: CHRITCHLEY BUILDING
CDN: DOWNES SPORTS HALL
CFS: FITNESS SUITE
CGW: GATEWAY HOUSE
CHB: HOLLYBANK
CSE: SCHOOL OF EDUCATION BUILDING (FORMERLY KNOWN AS MOLLOY)
CRG: RIGG BUILDING
CNF: SCIENCE & ENGINEERING LABORATORIES (NoWFOOD
Centre)
CLR: SEABORNE LIBRARY
CSM: SMALL HALL
CTH: THOMAS BUILDING
CTW: PRICE TOWER
CVC: VICARAGE
CWE: WESTMINSTER BUILDING

QUEEN’S PARK

CBH: BRIDGE HOUSE
CCU: CHURCHILL HOUSE

WHEELER

CRV: WHEELER BUILDING

UNIVERSITY CENTRE BIRKENHEAD

HMA: MARRISS HOUSE

UNIVERSITY CENTRE WARRINGTON

WRH: REMOND HOUSE
WTS: TIME SQUARE

You can find lots of other useful info about your timetable here and you can also find maps for all our sites here.

Posted in WelcomeTagged , , ,

Get to know UoC: Exton Park

Just a 10-minute walk from Chester city centre, and home to a number of academic schools, accommodation and a wide range of sport and recreational facilities, Exton Park is at the heart of the university experience at Chester.  

Site opening times 

  • 24/7 opening (specific hours dependent on building) 
  • 24/7 Workspace: Seaborne Library 

Security 

Building codes  

  • CBA: Bache Hall  
  • CBB: Best Building 
  • CBE: Anna Sutton building 
  • CBK: Binks building 
  • CCL: Cloisters 
  • CCR: Critchley building 
  • CDN: Downes Sports Hall  
  • CFS: Fitness Suite 
  • CGW: Gateway House 
  • CHB: Hollybank 
  • CSE: School of Education building 
  • CRG: Rigg building  
  • CNF: Science and Engineering Laboratories (NoWFOOD Centre) 
  • CLR: Seaborne Library 
  • CSM: Small Hall  
  • CTH: Thomas building 
  • CTW: Price Tower 
  • CVC: Vicarage 
  • CWE: Westminster building 

Exton Park map 


What divisions study here? 

  • Geography and the Environment 
  • History and Archaeology 
  • Languages and Culture 
  • Social and Political Science 
  • Theology and Religious Studies 
  • School of Education 
  • Division of Psychology 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • The Dining Room 
  • Open 7.30am-7.30pm 

The Dining Room, a centrally located food market-style restaurant with a wide range of options. Discover our “Go Global” concept, offering diverse world cuisines. Enjoy the Chicken Shack and other culinary concepts which change daily.  

We have a Starbucks coffee shop and offer value meals for those on a budget. We host regular events and entertainment, creating a vibrant dining experience for students and staff to relax in between lectures or on your dinner break.  

Residential Students 

For our Residential students we offer three meals a day throughout term time. These are available in the Dining Room located at Exton Park. You can also have lunch at Wheeler, Kingsway or Queen’s Park if you study away from Exton Park. The mealtimes are as follows: 

Weekdays 

  • Breakfast: 7.30am-10am 
  • Lunch: 11.30am-2.30pm 
  • Dinner: 5.30pm-7.30pm 

Weekends 

  • Breakfast: 9am-10am 
  • Lunch: 12.30pm-2pm 
  • Dinner: 5.30pm-7pm 

  • Stacked, Westminster
  • Open 8.30am-4pm 

Stacked is a Subway-style sandwich shop right here on campus. Fuel up with delicious sandwiches made your way, offering a variety of fresh ingredients and mouth-watering flavors.  

We proudly serve Starbucks coffee, ensuring you can enjoy a perfect cup of coffee alongside your sandwich creation. We also offer a selection of light bites and grab-and-go options.  


  • Binks Bake and Bite 
  • Open 8am-5pm 

Binks Bake and Bite, is your ultimate grab-and-go destination on campus. Inspired by the popular ‘Greggs’ concept, we offer a variety of freshly baked goods and quick bites to satisfy your cravings on the move.  

Pair your delicious treats with the perfect cup of coffee as we proudly serve Starbucks Coffee, ensuring you have the energising boost you need throughout the day.  

Conveniently located in the Binks Building on the ground floor, this is for those looking for a quick and satisfying bite between classes or while on the move.  


  • University Shop 
  • Open 8am-6pm Monday-Friday 

The University Shop serves all your needs, from meal deals, confectionary, beers and wines, toiletries, and domestic products. It’s a one stop shop with great prices and ranges.   

We also have plenty of university clothing and merchandise for you to show off to your friends! We have also introduced a sustainability initiative which includes ‘too good to throw’ packaged meals and a ‘weigh and save’ dispenser to help tackle waste. 


  • Seaborne Cafe, Seaborne Library 
  • Open 9am-5pm, Monday-Friday 

Our Seaborne Cafe is exclusively Vegan and Vegetarian and uses locally sourced independent coffee suppliers. It serves a variety of coffees, sandwiches and confectionary. 

Bring your own food 

  • CSU 
  • Dining Room 
  • Binks Touchdown space 
  • Grosvenor Common Room 
  • Seaborne Library Welcome Space 

Where to study 

  • Seaborne Library 
  • Open 24/7 
  • Staffed hours: 8.30am-8pm weekdays, 11.45am-6pm weekends (term time) 

Seaborne is the University’s central library and study space.  

Centrally located at Exton Park, our recently extended Seaborne Library is the perfect study space. It houses an extensive collection of books, e-books and e-journals, bookable multi-media rooms, video conferencing space, 24-hour access computer labs and The Hub: a comfortable two floor study zone, suitable for independent and group study.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Margaret House and Alexandra House 

Located opposite Seaborne and Molloy, Margaret and Alexandra House offer small bookable study rooms – perfect if you need some quiet study time. Each room is equipped with a desk, chair, power, a monitor, keyboard and mouse.   

Find out more about our drop-in and bookable study spaces.     


Sports Facilities 

  • Gym and Swimming Pool   
  • Sports Hall for badminton, volleyball, basketball, futsal, archery, cricket and netball  
  • 3G MUGA (Multi-use Games Area) for football, rugby union, rugby league, ultimate frisbee, American football  
  • Hockey Astro for hockey, lacrosse, rounders and softball  
  • Tennis Courts (outdoor) also used for netball and basketball  
  • Sprint Track (floodlit) 
  • Squash Courts 
  • Studio for dance, cheerleading, mixed martial arts, fencing, pole fitness and HEMA  
  • Spin Studio 
  • Golf Simulator  
  • Table Tennis (indoor & outdoor) 

Help and Support 

  • Connect Hub
  • Ground Floor, Binks 
  • Open: 9am-4.30pm, Monday-Thursday and 9am-3.30pm Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based in Binks, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

  • Connect Hub
  • School of Education Building 
  • Open: 9am-4.30pm, Monday-Thursday and 9am-3.30pm Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based in the School of Education building, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.   

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop.   

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Community Hub and Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building) and our team is here to support all students, whatever your religion or beliefs may be. Chaplaincy offers students a warm welcome and helps students to feel a sense of community and belonging.   

We run all sorts of weekly activities and events in the Hub including an Art Zone, Craft Sessions, a Wellbeing Garden led by students, and lots of food events as well. You can pop into the Hub Monday – Thursday 9.30 – 4.30pm. Follow us on Instagram to keep up to date with what’s on in the Hub each week.  

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk 

On Exton Park you will also find our beautiful University Chapel, built in the 1840s. It is open Monday – Friday for quiet prayer.  

Our Muslim Prayer Rooms are located in the Old Pavillion Annex, next door to Westminster Building, with separate male/female wash rooms and prayer rooms. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park- but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice 
Posted in WelcomeTagged , ,

Get to know UoC: University Centre Warrington

University Centre Warrington is based at the heart of Warrington town centre and specialises in delivering professional practice-based courses for those looking to pursue or progress a career in health and social care. 

UCW is made up of two buildings Time Square and Remond House – both of which are easy to access via local transport.

Here’s everything you need to know for your next visit:  

Site opening times: 

Remond House 

  • 7am-6pm, Monday-Friday 
  • Closed weekends 

Time Square 

  • 7am-8pm, Monday-Friday 
  • 9am-5pm, Saturday and Sunday 

Security/Reception 

  • Time Square – 07584182856 – 7am-8pm Monday-Friday, 9am-5pm weekends  

Building codes  

  • WRH: Remond House 
  • WTS: Time Square 

UCW map. 

What divisions study here? 

  • Health, Medicine and Society – Nursing  
  • Health, Medicine and Society – Social Work  

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

Whilst there isn’t any onsite catering, the Centre is surrounded by various eateries, including the award-winning Warrington Market. Many of the outlets also offer student discount, just show your ID card when ordering!  

  • Common Room, ground floor Remond House  
  • Open plan spaces in Time Square  
  • Vending area in Time Square 

Where to study 

  • Ground Floor, Time Square 
  • Open: 7am-8pm Monday-Friday 
  • 9am-5pm Saturday and Sunday 
     

We have a discrete working collection of print materials available on the ground floor of Time Square supporting the Faculty of Health, Medicine and Society.  

There are also a range of study spaces available in both Time Square and Remond Building with study pods and bookable rooms.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Our Academic Librarian also has a weekly drop-in clinic every Thursdays from 1pm–4pm in Time Square where no appointment is needed.  

We also have a Digital Skills Technologist that has a drop–in clinic on Tuesday mornings also at Time Square from 9.30am–12.30pm. 

Find out more about our drop-in and bookable study spaces.     

Help and Support 

  • Connect Hub
  • Ground Floor, Remond House WRH001 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the ground floor of Remond House, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support. 

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the university already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. You can also Follow us on Instagram to find out more about Chaplaincy and keep up to date with our events and activities.  

At UCW the Muslim Prayer Room, with washing facilities, is in Remond House on the ground floor in room WRH004. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
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Understanding how and when you can use Generative Artificial Intelligence (GenAI) 

The applications of Generative AI (GenAI) are developing all the time. Having a critical understanding of GenAI is an important digital skill to develop so that you understand the opportunities and challenges that this technology brings.  

As a student at the University of Chester, it is important you have a good understanding of our policy regarding using GenAI in your assessments:  

  • Before starting a piece of work, you should always check the assessment brief to identify if you are permitted to use artificial intelligence within your assessment and how you are permitted to use it. If you do use an artificial intelligence tool, you must clearly show which parts of your work have been created by using it and you must describe how you have used the tool.  A declaration tool to support you to do this is available on the assessment information tile within each Moodle module.  
  • If you misuse an artificial intelligence tool or fail to declare the use of artificial intelligence in your work and you are later found to have breached the Academic Conduct Policy because of this, the penalties can be serious.    

Complete the AI Moodle Module  

All students have access to the Generative Artificial (GenAI) Intelligence Literacies module on Moodle which aims to improve your understanding of these tools and provides guidance to help you make decisions about responsible use of the tools, if your assessment brief indicates that you are permitted to use them. 

Please take the time to complete this training module before you start any assessment in which you are permitted to use GenAI.  

Further guidance on GenAI 

If you are unsure about whether GenAI is permitted for use in your assessments, the Academic Conduct and GenAI Declaration tile on the GenAI Literacies Moodle module offers further guidance and step by step instructions about how to check whether you can use GenAI and how to declare its use.  

More information   

For more information, please visit our Generative Artificial Intelligence Literacies Moodle training module. On this site you can find helpful information on a range of associated topics, including prompt engineering, critically evaluating sources and the different types of GenAI tools available. 

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Academic Skills Support

Our Academic Skills (ASk) Advisers work with all students, on all programmes, at every level and campus, to develop your confidence in skills such as academic writing, structuring essays, and referencing. We also have dedicated Maths and Statistics Advisers, who can help with numeracy skills, interpreting statistics, and running your own data analysis in different software.  

You don’t have to be referred by anyone to come and chat to us; we are part of your university support package. Whether you’re tackling your first assignment or polishing your final project, we’ll help you build the skills and confidence to succeed – at university and beyond. 

How can the Academic Skills team help me? 

There are numerous ways ASk can help you to develop your skills, whether you’re on campus, on the move or studying at home.  

Online resources 

We have a wide range of resources that you can access any time from any location. These include downloadable templates, short videos and our own award-winning podcast, The Skills Pod. 

You can check out our resources on our Academic Skills and Maths and Statistics Moodle pages. Answer the questions on our handy interactive contents page to navigate to what you need.  

Study Events and Drop-Ins

We run a range of bookable, targeted skills workshops and webinars across the year. Keep an eye on Moodle and our social media for details: 

FeedForward Service

You can email us up to 750 words of any piece of work you have in progress, and an Academic Skills Adviser will get back to you within three working days with feedback and developmental guidance on strengthening your writing. 

To use FeedForward, please email ASk@chester.ac.uk  

ASk Together

If you find yourself sharing similar concerns with your course mates, you can contact us by email to arrange a bespoke informal workshop. 

We will design the session around your main concerns and schedule the session at a time to suit you. To arrange this, please email us at ASk@chester.ac.uk 

One-to-one appointments

Chat with an Adviser, either online or in person, about any aspect of your academic work. You’re welcome to share your draft with us if you’d like support with a particular assignment, or you can speak to us more generally about developing a particular skill.  

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LinkedIn Learning

LinkedIn Learning is a leading online learning platform that helps you to learn and develop skills and competencies across a wide range of areas, including business and professional, digital and technical, creative and software.  

As a University of Chester student, you can explore over 20,000 video tutorials from industry experts and leaders for free. 

LinkedIn can be accessed from any internet enabled device at any time, day or night. 

How can LinkedIn Learning help me? 

  • Develop your skills and capabilities to get a job – eg. interview training, presentation skills, giving your elevator pitch, searching and applying to jobs, crafting your professional LinkedIn profile   
  • Develop your digital / IT skills – eg. PowerPoint, Excel, Outlook, Teams, and other software  
  • Develop key skills needed in your future careers – eg. project management, working in teams, communication, and time management  
  • Courses to help you and your own wellbeing  
  • New AI Role Play tool designed to help you simulate an interview situation and receive feedback based on your presentation 
  • LinkedIn has teamed up with a range of companies to offer Certification and exam prep for many of the leading qualifications. 

Do I need a LinkedIn profile to use LinkedIn Learning?  

You can use LinkedIn Learning without having a LinkedIn (networking) profile, but there are several benefits of having a LinkedIn profile, such as being able to add certificates/badges to your profile when you complete courses.  

How long are the courses?  

The length of courses varies but on average most courses last for around an hour. You can pause and come back to it at any time. Every course is made up of smaller video components (usually 3-5 minutes each) – sometimes you don’t need a whole course; a couple of quick videos might help you with what you need.  

How can I access LinkedIn Learning?  

  • Log in using your university username and password  
  • If you do connect your LinkedIn profile (see above) then you will also need to be logged into LinkedIn 
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Connect Hubs – Here to Help

Have a query relating to your course? Our Connect Hubs are here to help.  

Located at each of our sites, our Connect Hubs can support you with a range of queries relating to your course and the wider university, including: 

  • Induction and Welcome 
  • Deferrals 
  • Modules 
  • Information about assessment and reassessments 
  • Queries relating to results and feedback  

The teams can also signpost you to other support services within the University if needed. 

Please note: in addition to your Personal Academic Tutor (PAT) or Superviser, our new Connect Hubs are now your primary point of contact for all academic queries.  

Our Hubs can be found at the following locations: 

Exton Park 

  • Infopoint, Ground Floor, Binks 
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday
  • School of Education building
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday

Wheeler 

  • CRV002
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday
  • CRV 109 (Medical School only) 
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday

Queen’s Park 

  • CBH101 (first floor of library in Bridge House) 
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday

Creative Campus Kingsway 

  • CKW122 (first floor of library)
  • 9am-4pm, Monday-Friday

University Centre Birkenhead 

  • HMA211 (floor 2), Marriss House  
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday

University Centre Warrington 

  • WRH001, Remond House  
  • 9am-4.30pm Monday-Thursday, 9am-3.30pm Friday

We’ll also be holding pop-up Connect Hubs at CGW209, Gateway House throughout the year. 

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