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Author: Amy Edwards

Your security at our sites

Please ensure you wear your lanyard which displays your student ID at all times when you are on any of our sites. This helps us to keep our students, staff and sites safe and secure. 

Our sites are covered by CCTV which is monitored for everyone’s safety.  

In an emergency 

If you or someone else is in need of emergency services (fire, police or ambulance) help while on campus please call 999  

Please then alert the Security Team (details below) so that they can offer you and the services support.  

Security Team 

The Exton Park security team work on a rota basis to provide a 24/7 service, 365 days of the year. This means they can provide a safe and secure environment at our sites for students, staff and visitors alike. 

The Security team are your first port of call for help and emergency support contact outside of the normal University opening hours (9am-5.30pm). 

Our Security team:  

  • provide security, first aid, and first response welfare support to students.   
  • respond to calls from students, staff and local residents regarding a range of issues on and off site.  
  • liaise with teams across the University, including the Proctor’s Office, the Residential Support Team, Student Services, and Wellbeing and Mental Health and external services such as the emergency services on an almost daily basis.  
  • operate and monitor the University’s comprehensive CCTV system.  
  • are key holders for all university properties on and off site and respond to Intruder/Fire alarm activations as and when needed.   
  • monitor and manage car parking on site, issuing warning and Parking Charge Notices when appropriate.  

Contact 

Exton Park: 

Call: 01244 511541 

At Exton Park, our Security team are located at the main entrance to the site (off Parkgate Road). 

University Centre Warrington: 

Call 07584182856 (Time Square) or 07584182738 (Remond House) 

Security & Welcome Officers are based in the vicinity of the main entrances at both Time Square and Remond House during opening hours.  

Other sites: Our other sites are supported by dedicated Security & Welcome Officers based at each site during each sites, core hours, supported also by site facilities staff. 

They may be contacted via Reception on the following numbers:  

Hollie Guard App  

The Hollie Guard app has many useful features, including:  

Alert 

Pressing the alert button sets off an alert and activates your phone’s camera, sending a message and recording to your emergency contacts.  

Meeting Timer 

If you feel like you’re entering a potentially dangerous situation, you can set a timer. The timer will countdown until you deactivate it. If you don’t deactivate it, it will raise an alert.  

Journey 

You can set a start and end point for your journey. The app will then monitor your journey and alert your contacts when you arrive or if you raise an alarm.  

Download the app now:  

Report a Concern 

If you or someone you know has experienced or witnessed unacceptable behaviour such as harassment, discrimination, sexual assault, abuse, bullying or hate crime you can report it via our Report a Concern service. 

All students, staff, visitors and employers can report using this tool. You can report an incident wherever it has occurred, for example off site, during a placement and in the workplace.  

You can also email: report@chester.ac.uk. 

Posted in Support and OpportunitiesTagged , ,

Get to know UoC: University Centre Birkenhead

University Centre Birkenhead is our dedicated health and nursing education facility based at Marriss House, only a short commute from the city of Liverpool.   

Site opening times 

  • 7.30am-6pm, Monday-Thursday, 7.30am-5pm Friday 
  • Closed weekends 

Security 

Building codes  

  • HMA: Marriss House 

Marriss House map 

What divisions study here? 

  • Faculty of Health, Medicine and Society – Pre-Registration Nursing, including Foundation Year 
  • Non-medical prescribing 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Coffee shop 
  • Floor 6 
  • Open: 8.30am-3.30pm 

Come and join us at the Coffee Shop, relax with beautiful views overlooking Liverpool Bay. We serve Starbucks coffee as well as freshly made hot and cold sandwiches and confectionary. We also serve hot baked potatoes and our delicious soup of the day. 

Student Common Room, HMA603 

Where to study 

  • Library
  • Ground floor 
  • Staffed hours: 9am-5pm Monday-Thursday, 9am-4pm Friday 
     

As part of University Centre Birkenhead, the Marriss House Library provides specialist resources to support our health students and is just one of the many site libraries you will have access to as a University of Chester student.  

The Marriss House Library is more than just books. We also have a range of study spaces and facilities available to support you. Printers, PCs and laptops are available to use or study tables are accessible if you prefer to work with pen and paper or bring in your own device and connect to our University WI-FI.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.   

Sports Facilities 

  • Active Zone, HMA009  
  • Open during building opening hours 

Our Active Zone provides a space for you to be active and is completely free. 

Help and Support 

  • Connect Hub
  • HMA211 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the second floor, the Connect team will help answer any enquiry you might have, signposting where necessary and triaging for more comprehensive support.   

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

Academic Skills (ASk) 

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.

Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building a Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.   

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. You can also Follow us on Instagram to find out more about Chaplaincy and keep up to date with our events and activities. 

At UCB the Muslim Prayer Room, with washing facilities, is on the ground floor in room HMA 014. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Get to know UoC: Creative Campus, Kingsway

Creative Campus, Kingsway is home to some outstanding art, design and performance-based facilities for the School for the Creative Industries.  

Site opening times 

  • Building: 8am-9.30pm Monday-Thursday 
  • 8am-7.30pm, Friday 
  • 8am-10pm, Saturday and Sunday 

Security 

Building codes  

  • CKW: Creative Campus, Kingsway 

Creative Campus, Kingsway map 

What divisions study here? 

  • Art, Design and Innovation 
  • Communication, Screen and Performance  

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Wild
  • CKW061 
  • Open 8am-4pm 

The relaxed catering outlet at Creative Campus Kingsway features students’ visual artwork so you can enjoy a break in our stylish surroundings with cafeteria seating and comfy sofas.   

Our Catering team prides itself on providing meals that are affordable and nutritious for our customers. In the morning you can grab a delicious pastry and a hot breakfast or join us for lunch where we offer traditional hot meals, international cuisine, healthy nutritious options and value meals. We also offer fresh cakes and a selection of light bites and grab-and-go options.   

The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.   

  • Student Common Room, CKW062 

With microwaves, sinks, sofas and kettles, our Student Common Room is the perfect place to hang out with friends or eat your lunch.   

Where to study 

  • Learning Resources Centre, CKW030
  • Open: 8am-9.30pm Monday-Thursday, 8am-7.30pm Friday 
  • Staffed helpdesk: 9am-5pm Monday-Thursday, 9am-4pm Friday 
  • 8am-10pm Saturday and Sunday 
  • (The helpdesk is not staffed at the weekend) 
     

The Learning Resources Centre at Creative Campus, Kingsway is a library which holds book collections for the School for the Creative Industries.  

Students also have access to a wealth of virtual resources including: Naxos Music Library, Rock’s Backpages, Digital Theatre Plus, journal databases JSTOR and Project MUSE and many ebooks and journals. 

The Learning Resources Centre has a computer and study area which includes social learning and quiet study spaces.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer.  These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.   

Sports Facilities 

  • Outdoor grass pitches 

Help and Support 

  • Connect Hub
  • CKW122 
  • Open: 9am-4pm, Monday-Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the first floor in the library, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop at Exton Park.    

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk  Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week. 

A Chaplaincy Quiet Room is currently under development for Creative Campus, Kingsway campus that will include facilities for Muslim Prayers. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here.  

CSU

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Get to know UoC: Queen’s Park

Nestled on the banks of the River Dee, a short walk from Chester’s lively city centre, Queen’s Park is our multi-million-pound corporate hub and is home to Chester Business School. 

Site opening times 

  • 8am-10pm Monday-Friday 
  • 9.30am-3pm Saturday 
  • 8am-3pm Sunday 

Security 

Building codes  

  • CBH: Bridge House 
  • CCU: Churchill House 

Queen’s Park map 

What divisions study here? 

  • Chester Business School 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Brasserie De Gaulle
  • Floor 2, Churchill House 
  • Open 8am-4pm 

Our Brasserie De Gaulle offers stunning views of the River Dee and historic Chester. Start the day with some delicious pastries or a hot breakfast or join us for lunch where our chefs specialise in cuisines from all over the world as well as healthy nutritious traditional meals and our fresh salad bar.   

We also offer fresh cakes and a selection of light bites and grab-and-go options. The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.  

Bring your own food 

  • Churchill House Touchdown Suite (off Reception) 
  • Churchill House Student Common Room (CCU015) 
  • Take Ten Rooms CBH019 
  • Gardens 

Where to study 

  • Business Library 
  • Floor 1, Bridge House 
  • Open: 8.30am-10pm Monday-Friday 
  • Staffed helpdesk: 9am-5pm Monday-Thursday, 9am-4.30pm Friday 
  • The library is not accessible on Saturday and Sunday 
     

At Queen’s Park we have a dedicated business library in Bridge House which holds book and journal collections for the Chester Business School. 

Our laptop loan facility is popular with students who don’t have to carry their own equipment across town, as are the open-access computers. There are also private and group study areas and a refreshment area with a coffee machine and chilled food and drink vending machines.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.     

Sports Facilities 

  • Active Zone, CCUB06 (ground floor of Churchill House) 
  • Open during building opening hours 

Our Active Zone provides a space for you to be active and is completely free. 

Help and Support 

  • Connect Hub
  • CBH101 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the first floor of Bridge House, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support. 

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop.   

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week.  

At Queen’s Park the Muslim Prayer Rooms are in the basement rooms of Churchill Building, with separate male/female wash rooms and prayer spaces. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park- but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Get to know UoC: Wheeler

Wheeler offers specialist vocational courses with excellent facilities for health and medicine and delivers law and policing courses right in the heart of Chester’s ‘legal quarter’.  

Site opening times 

  • 8am-9.30pm Monday-Thursday 
  • 8am-7.30pm Friday 
  • 8am-10pm, weekends 

Security 

Building codes  

  • CRV: Wheeler 

Wheeler map 

What divisions study here? 

  • Health, Medicine and Society  
  • Law 
  • Institute of Policing 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • Dining at Dee
  • Ground Floor 
  • Open: 8am-4pm 

Our Catering team prides itself on providing meals that are affordable and nutritious for our customers. We serve delicious pastries and a hot breakfast or join us for lunch where we offer traditional hot meals, international cuisine, quick snacks like dirty fries, healthy nutritious options and our fresh salad bar. We also offer fresh cakes and a selection of light bites and grab-and-go options.   

The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.  

  • Common Room – CRV302 

Where to study 

  • Library, Ground floor 
  • Open: 8am-9.30pm Monday-Thursday, 8am-7.30pm Friday 
  • Staffed helpdesk: 9am-5pm Monday-Thursday, 9am-4.30pm Friday 
  • 9am-6pm Saturday and Sunday 
  • (The helpdesk is not staffed at the weekend) 
     

Located on the ground floor of the Wheeler building next to the River Dee in Chester, the Wheeler Library is one of several University of Chester libraries you can use. The library is by the front entrance to the building, next to Reception.  

The Faculty of Health, Medicine and Society and School of Law and Social Justice are based in the Wheeler Building. The resources stocked here support these courses.  

The library has a range of different study spaces to suit your needs. This includes quiet and individual study spaces, group study spaces, and desks with and without computers.  Other facilities available:  

  • Bookable study spaces 
  • Printing and scanning 
  • Access to the book collection 

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces.     

Help and Support 

  • Connect Hub
  • Ground Floor CRV002 
  • CRV107 (Medical Students only) 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the ground floor, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support. 

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the university already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop.   

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk  

In the Community Hub at Exton Park we run all sorts of weekly activities and events including an Art Zone, Craft Sessions, a Wellbeing Garden led by students, and lots of food events as well. You can pop into the Hub Monday – Thursday 9.30am – 4.30pm. Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week. 

At Wheeler the Muslim Prayer Rooms are on the third floor in room CRV321, with separate male/female wash rooms and prayer rooms. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park- but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Register for a GP and ensure your vaccinations are up to date

Whether you’re a new or existing student, it’s really important to look after your health whilst you’re at the University.

Due to lots of students being in one space, infectious diseases can spread easily at university so it’s important to ensure you’re signed up to a local GP and up to date with your vaccinations to minimise your risks:

✳️ Registering with a local GP early in the year will make it much easier to get an appointment when you’re at university. Find a local GP.

✳️ The Measles, Mumps, Rubella (MMR) vaccine is available for free to any student who has not yet received two doses. If you’re not sure whether you’re up to date, you can contact your GP practice to confirm. If you haven’t had two MMR doses, please arrange a free catch-up vaccination as soon as possible.

Measles and Mumps are both viral illnesses which can, in rare cases, lead to serious complications.

✳️ The MenACWY vaccine protects against meningococcal disease that can cause meningitis (dangerous swelling of the lining around the brain and spinal column) and septicaemia (blood poisoning) which can both trigger sepsis.

Both of these diseases can be fatal or cause life-changing disabilities. The MenACWY vaccine is the best form of protection against these deadly diseases and is available to anyone under the age of 25.

Unfortunately, the MenACWY vaccine does not protect against all forms of meningococcal disease, like MenB, so it’s important to know the signs and symptoms and act quickly if you suspect you or someone you know may be suffering from meningitis

Graphic showing the signs and symptoms of Meningitis

✳️ Tuberculosis (TB) is a disease which is spread through the air when a person who has TB coughs, sings, laughs, or sneezes. Check out the common symptoms:

Symptoms of TB

Although infectious, TB is curable – so please visit your GP if you have any concerns.

Posted in WelcomeTagged

How to: Understand your timetable

You can access your timetable on the Timetable tile on the UoC app or via Portal.

On your timetable you’ll see lots of info for each session, including the type of activity and location.

You can find more info about your session type here.

In terms of room location, the first part relates to the building, floor and room number. For example CBK107 is Room 107 (floor 1), Binks Building (BK) in Chester (C). All Chester locations start with C, all UCW rooms start with W etc.

Check out the key to building codes below:

CREATIVE CAMPUS, KINGSWAY

CKW: CREATIVE CAMPUS, KINGSWAY

EXTON PARK

CBA: BACHE HALL
CBB: BEST BUILDING
CBE: ANNA SUTTON BUILDING
CBK: BINKS BUILDING
CCL: CLOISTERS
CCR: CHRITCHLEY BUILDING
CDN: DOWNES SPORTS HALL
CFS: FITNESS SUITE
CGW: GATEWAY HOUSE
CHB: HOLLYBANK
CSE: SCHOOL OF EDUCATION BUILDING (FORMERLY KNOWN AS MOLLOY)
CRG: RIGG BUILDING
CNF: SCIENCE & ENGINEERING LABORATORIES (NoWFOOD
Centre)
CLR: SEABORNE LIBRARY
CSM: SMALL HALL
CTH: THOMAS BUILDING
CTW: PRICE TOWER
CVC: VICARAGE
CWE: WESTMINSTER BUILDING

QUEEN’S PARK

CBH: BRIDGE HOUSE
CCU: CHURCHILL HOUSE

WHEELER

CRV: WHEELER BUILDING

UNIVERSITY CENTRE BIRKENHEAD

HMA: MARRISS HOUSE

UNIVERSITY CENTRE WARRINGTON

WRH: REMOND HOUSE
WTS: TIME SQUARE

You can find lots of other useful info about your timetable here and you can also find maps for all our sites here.

Posted in WelcomeTagged , , ,

Get to know UoC: University Centre Warrington

University Centre Warrington is based at the heart of Warrington town centre and specialises in delivering professional practice-based courses for those looking to pursue or progress a career in health and social care. 

UCW is made up of two buildings Time Square and Remond House – both of which are easy to access via local transport.

Here’s everything you need to know for your next visit:  

Site opening times: 

Remond House 

  • 7am-6pm, Monday-Friday 
  • Closed weekends 

Time Square 

  • 7am-8pm, Monday-Friday 
  • 9am-5pm, Saturday and Sunday 

Security/Reception 

  • Time Square – 07584182856 – 7am-8pm Monday-Friday, 9am-5pm weekends  

Building codes  

  • WRH: Remond House 
  • WTS: Time Square 

UCW map. 

What divisions study here? 

  • Health, Medicine and Society – Nursing  
  • Health, Medicine and Society – Social Work  

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

Whilst there isn’t any onsite catering, the Centre is surrounded by various eateries, including the award-winning Warrington Market. Many of the outlets also offer student discount, just show your ID card when ordering!  

  • Common Room, ground floor Remond House  
  • Open plan spaces in Time Square  
  • Vending area in Time Square 

Where to study 

  • Ground Floor, Time Square 
  • Open: 7am-8pm Monday-Friday 
  • 9am-5pm Saturday and Sunday 
     

We have a discrete working collection of print materials available on the ground floor of Time Square supporting the Faculty of Health, Medicine and Society.  

There are also a range of study spaces available in both Time Square and Remond Building with study pods and bookable rooms.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Our Academic Librarian also has a weekly drop-in clinic every Thursdays from 1pm–4pm in Time Square where no appointment is needed.  

We also have a Digital Skills Technologist that has a drop–in clinic on Tuesday mornings also at Time Square from 9.30am–12.30pm. 

Find out more about our drop-in and bookable study spaces.     

Help and Support 

  • Connect Hub
  • Ground Floor, Remond House WRH001 
  • Open: 9am-4.30pm, Monday-Thursday, 9am-3.30pm, Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the ground floor of Remond House, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support. 

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the university already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.    

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. You can also Follow us on Instagram to find out more about Chaplaincy and keep up to date with our events and activities.  

At UCW the Muslim Prayer Room, with washing facilities, is in Remond House on the ground floor in room WRH004. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice  
Posted in WelcomeTagged , , ,

Get to know UoC: Exton Park

Just a 10-minute walk from Chester city centre, and home to a number of academic schools, accommodation and a wide range of sport and recreational facilities, Exton Park is at the heart of the university experience at Chester.  

Site opening times 

  • 24/7 opening (specific hours dependent on building) 
  • 24/7 Workspace: Seaborne Library 

Security 

Building codes  

  • CBA: Bache Hall  
  • CBB: Best Building 
  • CBE: Anna Sutton building 
  • CBK: Binks building 
  • CCL: Cloisters 
  • CCR: Critchley building 
  • CDN: Downes Sports Hall  
  • CFS: Fitness Suite 
  • CGW: Gateway House 
  • CHB: Hollybank 
  • CSE: School of Education building 
  • CRG: Rigg building  
  • CNF: Science and Engineering Laboratories (NoWFOOD Centre) 
  • CLR: Seaborne Library 
  • CSM: Small Hall  
  • CTH: Thomas building 
  • CTW: Price Tower 
  • CVC: Vicarage 
  • CWE: Westminster building 

Exton Park map 

What divisions study here? 

  • Geography and the Environment 
  • History and Archaeology 
  • Languages and Culture 
  • Social and Political Science 
  • Theology and Religious Studies 
  • School of Education 
  • Division of Psychology 

Where to eat/hang out 

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

  • The Dining Room 
  • Open 7.30am-7.30pm 

The Dining Room, a centrally located food market-style restaurant with a wide range of options. Discover our “Go Global” concept, offering diverse world cuisines. Enjoy the Chicken Shack and other culinary concepts which change daily.  

We have a Starbucks coffee shop and offer value meals for those on a budget. We host regular events and entertainment, creating a vibrant dining experience for students and staff to relax in between lectures or on your dinner break.  

Residential Students 

For our Residential students we offer three meals a day throughout term time. These are available in the Dining Room located at Exton Park. You can also have lunch at Wheeler, Kingsway or Queen’s Park if you study away from Exton Park. The mealtimes are as follows: 

Weekdays 

  • Breakfast: 7.30am-10am 
  • Lunch: 11.30am-2.30pm 
  • Dinner: 5.30pm-7.30pm 

Weekends 

  • Breakfast: 9am-10am 
  • Lunch: 12.30pm-2pm 
  • Dinner: 5.30pm-7pm 
  • Stacked, Westminster
  • Open 8.30am-4pm 

Stacked is a Subway-style sandwich shop right here on campus. Fuel up with delicious sandwiches made your way, offering a variety of fresh ingredients and mouth-watering flavors.  

We proudly serve Starbucks coffee, ensuring you can enjoy a perfect cup of coffee alongside your sandwich creation. We also offer a selection of light bites and grab-and-go options.  

  • Binks Bake and Bite 
  • Open 8am-5pm 

Binks Bake and Bite, is your ultimate grab-and-go destination on campus. Inspired by the popular ‘Greggs’ concept, we offer a variety of freshly baked goods and quick bites to satisfy your cravings on the move.  

Pair your delicious treats with the perfect cup of coffee as we proudly serve Starbucks Coffee, ensuring you have the energising boost you need throughout the day.  

Conveniently located in the Binks Building on the ground floor, this is for those looking for a quick and satisfying bite between classes or while on the move.  

  • University Shop 
  • Open 8am-6pm Monday-Friday 

The University Shop serves all your needs, from meal deals, confectionary, beers and wines, toiletries, and domestic products. It’s a one stop shop with great prices and ranges.   

We also have plenty of university clothing and merchandise for you to show off to your friends! We have also introduced a sustainability initiative which includes ‘too good to throw’ packaged meals and a ‘weigh and save’ dispenser to help tackle waste. 

  • Seaborne Cafe, Seaborne Library 
  • Open 9am-5pm, Monday-Friday 

Our Seaborne Cafe is exclusively Vegan and Vegetarian and uses locally sourced independent coffee suppliers. It serves a variety of coffees, sandwiches and confectionary. 

Bring your own food 

  • CSU 
  • Dining Room 
  • Binks Touchdown space 
  • Grosvenor Common Room 
  • Seaborne Library Welcome Space 

Where to study 

  • Seaborne Library 
  • Open 24/7 
  • Staffed hours: 8.30am-8pm weekdays, 11.45am-6pm weekends (term time) 

Seaborne is the University’s central library and study space.  

Centrally located at Exton Park, our recently extended Seaborne Library is the perfect study space. It houses an extensive collection of books, e-books and e-journals, bookable multi-media rooms, video conferencing space, 24-hour access computer labs and The Hub: a comfortable two floor study zone, suitable for independent and group study.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer. These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.  

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Margaret House and Alexandra House 

Located opposite Seaborne and Molloy, Margaret and Alexandra House offer small bookable study rooms – perfect if you need some quiet study time. Each room is equipped with a desk, chair, power, a monitor, keyboard and mouse.   

Find out more about our drop-in and bookable study spaces.     

Sports Facilities 

  • Gym and Swimming Pool   
  • Sports Hall for badminton, volleyball, basketball, futsal, archery, cricket and netball  
  • 3G MUGA (Multi-use Games Area) for football, rugby union, rugby league, ultimate frisbee, American football  
  • Hockey Astro for hockey, lacrosse, rounders and softball  
  • Tennis Courts (outdoor) also used for netball and basketball  
  • Sprint Track (floodlit) 
  • Squash Courts 
  • Studio for dance, cheerleading, mixed martial arts, fencing, pole fitness and HEMA  
  • Spin Studio 
  • Golf Simulator  
  • Table Tennis (indoor & outdoor) 

Help and Support 

  • Connect Hub
  • Ground Floor, Binks 
  • Open: 9am-4.30pm, Monday-Thursday and 9am-3.30pm Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based in Binks, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

  • Connect Hub
  • School of Education Building 
  • Open: 9am-4.30pm, Monday-Thursday and 9am-3.30pm Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based in the School of Education building, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

Student Services

The teams within Student Services can help you with key areas which may be impacting your life or your student experience, including; Wellbeing, Mental Health and Counselling; Disability and Inclusion; Financial Support; Student Safety; SVLO (Sexual Violence Liaison Officer Service).   

Click here to find out more. 

To help us understand the support you need, booking an appointment with one of our services will require you to have a quick phone call with a member of the Helpdesk team to talk through your situation.     

We know asking for help can sometimes be difficult, and the situations you want to discuss can be very personal. However, please be assured we’re here to help and by giving us as much information as possible, we can make sure you get the support you need as quickly as possible.    

Student Services are available 9am–5pm Monday to Thursday and 9am–4pm on Fridays.   

To access Student Services, you can:    

Our Student Assistance Programme is extra support available to all students, alongside what the University already offers. You can get free, confidential help from a counsellor 24/7, every day of the year – just call 0800 028 3766.   

If you have any Accommodation issues or need to report a fault, call in to the Accommodation Office situated next to the University Shop.   

Academic Skills (ASk)

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. Click here to find out more.  

Chaplaincy

Community Hub and Chaplaincy 

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building) and our team is here to support all students, whatever your religion or beliefs may be. Chaplaincy offers students a warm welcome and helps students to feel a sense of community and belonging.   

We run all sorts of weekly activities and events in the Hub including an Art Zone, Craft Sessions, a Wellbeing Garden led by students, and lots of food events as well. You can pop into the Hub Monday – Thursday 9.30 – 4.30pm. Follow us on Instagram to keep up to date with what’s on in the Hub each week.  

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk 

On Exton Park you will also find our beautiful University Chapel, built in the 1840s. It is open Monday – Friday for quiet prayer.  

Our Muslim Prayer Rooms are located in the Old Pavillion Annex, next door to Westminster Building, with separate male/female wash rooms and prayer rooms. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms here. 

CSU 

The easiest way to find out what CSU have to offer is to check out our website: www.chestersu.com.   

We are physically located at Exton Park- but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to our services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, we exist for the sole purpose of helping students love their student life. We do this in a number of ways, through various services:    

  • Voice – represent your views on student experience  
  • Opportunities – join a society and run events!  
  • Democracy – become one of our officers  
  • Advice – seek free and independent advice 
Posted in WelcomeTagged , ,

Understanding how and when you can use Generative Artificial Intelligence (GenAI) 

The applications of Generative AI (GenAI) are developing all the time. Having a critical understanding of GenAI is an important digital skill to develop so that you understand the opportunities and challenges that this technology brings.  

As a student at the University of Chester, it is important you have a good understanding of our policy regarding using GenAI in your assessments:  

  • Before starting a piece of work, you should always check the assessment brief to identify if you are permitted to use artificial intelligence within your assessment and how you are permitted to use it. If you do use an artificial intelligence tool, you must clearly show which parts of your work have been created by using it and you must describe how you have used the tool.  A declaration tool to support you to do this is available on the assessment information tile within each Moodle module.  
  • If you misuse an artificial intelligence tool or fail to declare the use of artificial intelligence in your work and you are later found to have breached the Academic Conduct Policy because of this, the penalties can be serious.    

Complete the AI Moodle Module  

All students have access to the Generative Artificial (GenAI) Intelligence Literacies module on Moodle which aims to improve your understanding of these tools and provides guidance to help you make decisions about responsible use of the tools, if your assessment brief indicates that you are permitted to use them. 

Please take the time to complete this training module before you start any assessment in which you are permitted to use GenAI.  

Further guidance on GenAI 

If you are unsure about whether GenAI is permitted for use in your assessments, the Academic Conduct and GenAI Declaration tile on the GenAI Literacies Moodle module offers further guidance and step by step instructions about how to check whether you can use GenAI and how to declare its use.  

More information   

For more information, please visit our Generative Artificial Intelligence Literacies Moodle training module. On this site you can find helpful information on a range of associated topics, including prompt engineering, critically evaluating sources and the different types of GenAI tools available. 

Posted in Support and OpportunitiesTagged ,