We know lots of you have end of year exams or final assessment deadlines in the next few weeks, so just wanted to remind you that our teams are ready and waiting to support you. Click on the links below to find out more.
Learning and Information Services
Student Services
Sport and Active Lifestyle
Chaplaincy
Learning and Information Services
Libraries
From finding the correct physical and electronic resources to upskilling workshops, our Libraries team offer a range of training services and opportunities for all students.
They provide a rolling programme of Library Skills webinars throughout the year and also have a number of other training opportunities available including:
- Subject resources overviews of resources are available for each subject
- Video and screencast tutorials have been produced for online learning covering a range of resources, available on our Library Skills Video pages
- Specialist 1-2-1 support is available to help you find the appropriate resources for your studies. You can book a 1-2-1 appointment with an Academic Liaison Librarian here
If you can’t find the resources that you need for your studies through Library Search, the team can also help you to obtain material using the On Demand service. You can request journal articles, book chapters and books here.
Academic Skills (ASk)
The Academic Skills Team is here to support you in developing key academic skills, from enhancing your writing to building confidence in analysing statistical data. Alongside a wide range of online resources designed in collaboration with students, they provide a range of skills-focused sessions and events, bespoke ASk Together sessions for groups of friends and classmates, an email feedback service, and 1-2-1 appointments (both face-to-face and online).
Please go to ASk’s Moodle pages Academic Skills and Maths & Statistics to explore their resources (including their podcast The Skills Pod) and to see available appointments. Looking for exam and revision advice? You can find it here.
Email ASk@chester.ac.uk for help and support.
Print Services
Print Services are situated on the ground floor of Seaborne Library at Exton Park and can help with a range of printing requirements.
The staff can offer advice on any print job, provide quotes and give information about turnaround times.
Services:
- Stationary and Business Cards
- Flyers, Leaflets, Brochures, and Booklets
- Newsletters
- Posters and Large Format Printing
- Indoor Banner Stands
- Canvas Prints
- Finishing, Binding and Folding
Contact:
- e-mail: print@chester.ac.uk
- Phone: ext 3460
Opening hours:
- 9am – 4.30pm Monday – Thursday
- 9am – 4pm Friday
How do I order?
Ordering is easy, you can either call (ext. 3460) with your request or send an e-mail to print@chester.ac.uk . They accept work in either hard copy, or as a PDF file or sent by e-mail.
If you want to check your work before the final run or make last minute alterations, the team is happy to offer a proofing service free of charge.
How long does a job take?
The standard turnaround time is 5-10 working days. However, please let the team know when placing the order if you need a very quick turnaround time and they will do everything possible to achieve this.
LIS
Having issues with your laptop or a piece of software? Our LIS team can help – submit a ticket to our LIS Helpdesk or head to one of our Library Helpdesks. If you’re based at Exton Park, head to IT Services by the LIS Helpdesk in Seaborne Library to get one-to-one support in person. Click here to view Helpdesk opening times.
Student Services
Wellbeing and Mental Health
The Wellbeing and Mental Health team are here for you throughout your studies. They can provide help and support on any issue which may be impacting on your studies, including worries about upcoming exams or assessment deadlines. One-to-one appointments can take place over telephone, MS Teams, or in person at some sites.
To find out more, or ask about booking an appointment, please email our Student Services Helpdesk at studentservices@chester.ac.uk or call 01244 511550. Opening hours are Monday to Thursday 9am to 5pm, Friday 9am to 4pm.
Student Assistance Programme
Our Student Assistance Programme (SAP) offers additional support alongside our university services. It provides you with immediate advice and practical guidance 24 hours a day, 365 days a year.
Sometimes, simply talking through your issues with someone, in the moment, can be a great relief. Call the 24/7 helpline for free: 0800 028 3766 to talk through any problem. Support includes counselling, exploring mental health concerns and also the option to obtain guidance on personal, financial and legal matters.
If English isn’t your first language, SAP also provides a language line which connects you to an interpreter so you can chat in your preferred language.
Wisdom app
Anxious about talking on the phone? You can access support via Live Chat on the Wisdom app.
Free for all students, the Wisdom app provides a Live Chat feature so you can receive virtual support when a Counsellor is online and available.
On the app you’ll also find lots of useful wellbeing and mental health features, including:
- Wellbeing trackers
- Mini health checks
- Four-week structured health plans
- Access to lots of useful videos and podcasts, including yoga workouts, recipe ideas and guided meditation.
Download it from your app store (App Store, Play Store) and enter the code MHA 146072 to get started.
All of this support is available free of charge to all students at the University.
Sport and Active Lifestyle
We know university life can be stressful, particularly in the run up to exams and assigment deadlines – that’s why we run free weekly fitness classes and activeCHESTER sessions. Open to all, these sessions are a great way to get fit and ease the stress of university life.
View the timetable and book here.
Chaplaincy
Our multi-faith Chaplaincy team is here to support all students and staff, and are available to offer a listening ear. Chaplains offer pastoral, spiritual and religious care and advice, whatever your religion or beliefs may be, and are always ready to help you. The Chaplaincy team is based at Exton Park, but work with students across all University sites, and can chat to you in-person or online via Teams. They also have a wider team of Associate Chaplains from various religious communities. You can contact them via chaplaincy@chester.ac.uk
Opening hours:
Chaplaincy’s normal working hours are Monday – Friday 9am – 5pm
Chaplaincy’s Community Hub on Exton Park is a drop-in space for students and is open Monday – Thursday 9.30 – 4.30pm