Know where to get help in an emergency whilst at the University of Chester?

If you’re at one of our sites or in University accommodation, our Porters are your first port of call. Call them 24/7 on 01244 511541 (Chester) or 01925 534374 (Warrington).

If you’re feeling very distressed, having thoughts of self-harm or suicide and need immediate help because you cannot keep yourself safe:

✴️ Contact your GP and request an emergency appointment

✴️ If it’s outside of GP hours, go to your nearest Accident and Emergency Department or call 999 (or ask someone to do it for you)

✴️ Text SHOUT to 85258 for 24/7 text-based crisis support

✴️ Contact your local NHS urgent mental health helpline

If you need medical help or crisis advice, but it’s NOT a life-threatening situation:

✴️ Call 111

✴️ Call our free 24/7 Student Assistance Programme on 0800 028 3766 to access support in the moment

✴️ Samaritans is a listening service available 24/7. Telephone: 116 123

✴️ Papyrus Young Suicide Prevention support is available 10am – 10pm, Mon to Fri and 2pm – 10pm at weekends: 0800 068 4141

✴️ Explore the Hub of Hope directory of local services

If you prefer to self-manage and it’s NOT an emergency:

✴️ You can call our free 24/7 Student Assistance Programme on 0800 028 3766

✴️ Access the health button (heart icon) on your UoC app to explore articles and activities to support your wellbeing

✴️ Access support from Student Space

✴️ Our Wellbeing and Mental Health Portal pages contain info and advice on a wide variety of topics or check out our article on how our Wellbeing and Mental Health team can support you

Need to report an incident of unacceptable behaviour such as harassment, discrimination or sexual assault? Report it directly to the University using our Report a Concern tool

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