Need someone to talk to or some advice? We’re here for you – anytime.
You can contact the Student Assistance Programme 24/7, every day of the year, by calling for free on 0800 028 3766.
The Student Assistance Programme offers free, confidential support for all students, alongside the support already provided by the University.
Whether you’re feeling stressed, dealing with personal issues, or need advice about things like money, housing, legal matters, medical or mental health, you can talk to someone right away.
You can also get up to six counselling sessions per issue, each year. These can be:
- In person (within 30 minutes from where you live)
- Over the phone
- On a video call
- Or through online CBT (Cognitive Behavioural Therapy) activities
To book counselling you can call the helpline directly on 0800 028 3766, or contact Student Services on 01244 511550 or studentservices@chester.ac.uk.
Don’t speak English as your first language? No problem. An interpreter can be arranged – just ask when you call, and you can speak in your preferred language.
Wisdom app
Not a fan of phone calls? No worries – you can still access support through the Wisdom app.
If you’re feeling anxious about talking on the phone, you can use the Live Chat or Video Call options, whenever there is a Counsellor available online.
The app also has loads of helpful tools for your mental health and wellbeing, like:
- Wisdom AI – ask questions about your wellbeing and get instant answers
- Mood trackers – keep track of how you’re feeling
- Mini health checks – see how your mental wellbeing is doing
- 4-week plans – set health goals and track your progress
- A content library – full of articles, podcasts, yoga sessions, workouts, recipes, and guided meditations
To get started, just download the Wisdom app from the App Store or Google Play, and enter the code MHA 146072.